Featured Blogs

10 Reasons Companies are Moving Communications to the Cloud Today
  • News & Trends
You've probably heard about the cloud but why exactly are so many businesses moving communications to the cloud today? Here are 10 real-world reasons
  • Tips & Advice
Do you feel unsure about your business communications provider? Mitel can guide you through your digital transformation to future-proof your investment.
Contact center
  • News & Trends
Digital transformation has changed the way skills-based routing is implemented in modern contact centers. Mitel's customer experience expert Matthew Clare explains.
Top Customer Experience Pitfalls to Avoid
  • Tips & Advice
Christian Szpilfogel, VP of Strategy, addresses a few customer experience pitfalls he’s seen in the industry, and what your business can do to avoid them.